Copilot Studio & Custom AI Agents
Build custom conversational AI agents with Microsoft Copilot Studio.
- ✓ Instructor-led live sessions, online or in Bengaluru
- ✓ Hands-on labs in every module
- ✓ Curriculum customisable for corporate teams
- ✓ Certificate of completion
Next batch: Thu, 11 Dec 2026 · 24 hours · 3 days
Course at a glance
Copilot Studio & Custom AI Agents
Duration: 24 hours · 3 days
Next batch: Thu, 11 Dec 2026
Format: Online live · Bengaluru classroom
Modules: 7 · Topics: 30
Level: Intermediate
VM labs: Not included
Trusted by leading experts
About the course
Design, build and deploy custom AI agents using Microsoft Copilot Studio. Learn conversational design, data integration, testing and governance for enterprise chatbots and copilots.
Requirements
- Basic Microsoft 365 knowledge; no coding required
Who this course is for
Business analysts
Citizen developers
IT professionals
Process automation specialists
Prerequisites
Basic Microsoft 365 knowledge; no coding required
Level
Intermediate
Delivery modes, duration and fee
Online live
Instructor-led virtual classroom; weekday (full-day) or weekend (Saturday) batches
Bengaluru classroom
In-person batches at our Bengaluru training venue
On-site at your office
Private corporate batch anywhere in India, scheduled around your teams
Blended
Live sessions plus guided self-paced labs and mentor check-ins
Duration: 24 hours · 3 days
Corporate / team batches: per-participant or flat batch pricing on request, based on group size, format and customisation.
Labs
This course does not include a dedicated virtual machine (VM) lab. Hands-on exercises use Copilot Studio in your Microsoft 365 tenant.
What you'll learn
- Build custom copilots with Copilot Studio
- Design conversational flows and topics
- Integrate with external data sources
- Test and publish custom agents
- Connect copilots to Microsoft 365
- Apply responsible AI principles
Skills you will gain
Design
Integration
Deployment
Tools and platforms covered
Course curriculum
M01 Copilot Studio Foundations
- What is Copilot Studio
- Conversational AI fundamentals
- Studio interface and navigation
- Building your first copilot
🧪 Hands-on: Create your first custom copilot
M02 Building Custom Topics
- Topic design principles
- Multi-turn conversations
- Entity extraction
- Variables and conditions
- Topic management
🧪 Hands-on: Design a multi-turn conversation
M03 Data Integration
- Power Platform connectors
- Custom API integration
- Dataverse integration
- SharePoint and databases
- Authentication patterns
🧪 Hands-on: Connect to external data sources
M04 Testing & Deployment
- Testing strategies
- Bot conversations testing
- Publishing channels
- Deployment best practices
🧪 Hands-on: Test and publish your copilot
M05 Advanced Patterns
- Generative AI features
- Knowledge base integration
- Multi-language support
- Handoff to humans
- Analytics and insights
🧪 Hands-on: Build a knowledge base copilot
M06 Governance & Security
- Security and compliance
- Data loss prevention
- Access control
- Responsible AI principles
🧪 Hands-on: Apply compliance controls
M07 Capstone Project
- Requirements gathering
- Build and test
- Present and review
🧪 Hands-on: Build an end-to-end enterprise copilot
Why train with us
Built around your workflows
Examples and exercises adapted to your industry and common use cases.
Practice-first
Every module includes hands-on exercises using Copilot Studio.
Practitioner-led
Delivered by Karthick Selvam and vetted specialist trainers from our network.
Visible progress
Attendance, exercise completion and assessment results shared with your L&D team.
Certificate of completion
Participants who complete the exercises receive a Learning Dots certificate of completion for Copilot Studio & Custom AI Agents.
Meet your trainer
Karthick Selvam
Founder · Data Engineering Corporate Trainer, Bengaluru
Frequently asked questions
Who is this course for?
Business analysts, Citizen developers, IT professionals, Process automation specialists.
What are the prerequisites?
Basic Microsoft 365 knowledge; no coding required. Level: Intermediate.
Does this course include hands-on VM labs?
No dedicated VM lab is included. Hands-on exercises use Copilot Studio in your Microsoft 365 tenant.
Do we need Copilot Studio licences?
Yes. Participants should have access to Copilot Studio for hands-on practice.
Can the curriculum be customised for our team?
Yes. Modules, depth, duration and use cases can be tailored to your workflows.
What delivery formats are available?
Online live instructor-led sessions, Bengaluru classroom, or on-site at your office.
How do we enquire or book?
Use the enquiry form on this page.
How long is the course?
24 hours · 3 days. Corporate batches can be split into half-day sessions.